ETERNITY NE

Specifications

Key Features

Converged Platform
ETERNITY NE is a true convergence of communication technologies with integrated interfaces for FXO (CO), GSM/3G and VoIP networks. ETERNITY NE intelligently selects the most cost-effective route to place local, mobile or long distance calls and reduces telephony costs.

Flexible Phone Options
ETERNITY NE offers flexibility to choose from convenient phone options such as analog phones, digital key phones, IP phones and Mobile phones as office extensions to communicate from device of user’s choice.

Modular Architecture
ETERNITY NE comes in standard configuration of CO Lines with Analog and Digital extensions to fulfill the essential requirements of start-up businesses. ETERNITY NE flexibly accommodates the growing communication requirements with optional interface modules such as GSM, UMTS (3G), VoIP Server, Voice Mail and Door Phone to integrate in the same platform in future.

Enterprise-grade Features
ETERNITY NE is embedded with advance functionalities and productivity enhancing features of enterprise-grade phone systems. Features such as Call Park, Transfer, Hold and Forward, Six-way Conference Calling, Automatic Route Selection, Automated-attendants, Web-based administration and many more are provided as built-in without any additional cost.

Mobile Extensions
Reaching to the mobile workforce on daily/hourly basis using traditional telephony networks such as POTS (CO) and GSM results into significant increase in communication costs. The advanced mobility feature of ETERNITY NE enhances the user’s flexibility to stay in touch with office communications utilizing system resources from the field.

Mobility Inside the Office
ETERNITY NE replicates the PBX features available on desk phone to Wi-Fi handsets with SIP support. This enables workers to roam within campus, cafeteria or anywhere in the office within the reach of wireless local area network (WLAN) coverage.

Mobility Outside the Office
When the employees are out of the office – at customer premises, remote sites or anywhere, they can use standard mobile phones as office extensions to stay connected with the office users and customers. All convenience features, preferences and settings available on user’s desk phone follows on user’s Wi-Fi and Mobile extensions. Dialling by extension number, Trunk access for outbound calls, Caller ID, Call Transfer, Auto-Attendant, Voice Mail, Conference and many more PBX features allows seamless on-site and off-site user mobility.

Application

Communication Solution for Small Offices (10 to 32 Users)

Key Benefits

Control Call Costs

Range of cost control features helps optimizing use of system resources and reduces monthly telephony bills considerably.

• Call budgeting on trunks and extensions
• Toll control for authorized usage of trunk line resources
• Call duration control to limit unwanted lengthy conversations
• Least cost routing for lowest call costs
• obile CUG for office and field workers for free calling

Improve Staff Productivity

ETERNITY NE offers all convenience features and productivity enhancing tools as available to enterprise users.

• Auto redial saves time spent in dialling of a busy number
• Distinctive ringing helps prior identification of an incoming call
• Conference helps quick decision making and reduces delays
• Hot line feature helps quick connectivity to a trunk or an extension
• Priority ensures calls from important numbers are served first

Extend Business Reach

Mobile workers can utilize full capabilities of ETERNITY NE phone system on their mobile phones. This enhances customer responsiveness and helps in quick decision making.

• Remain connected with office communications with mobility features
• Share voice mail, dial plan and class of services from mobile
• Use Mobile, Laptop or PDA as mobile extensions
• Hold and Transfer Customer calls and Initiate Conference with office users to give a complete solution

Future-Proof Solution

The state-of-the-art design and modular architecture allows connecting optional interfaces in the same platform, as and when required.

• Add or remove interface or user capacity as required in future
• Optional and field pluggable interface modules
• Open standard SIP support
• Built-in call routing gateway features

Ease of Management

Eliminate the need for dedicated IT staff. Users on their own can make minor changes such as allocating class of services, adding or removing extensions, configuring voice mail and lot more.

• Web-based local and remote management
• Multiple language support
• System localization as per country-specific parameters
• Password protected access